Returns

Domestic Returns
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International Returns
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Due to COVID-19 outbreak, our team is working in reduced shifts to increase their safety, therefore return processing might take between 10-15 days.  Once we process your return, please allow 10 business days for your bank to post the refund to your account. You will receive an email when we've processed your refund, so you know it’s on the way. Your refund will be credited back to the original form of payment.
 
Return policy has been extended to 60 days for order after March 1st.
 
Exchanges are available for the same style only.
 
All items marked 50% and above are considered FINAL SALE (no exchanges).
 
Please use shipping label provided through our portal above to ship back to.  
 
Returns in case of purchase with gift
If you need to return an order in which the purchase qualified for a free gift, the gift must be returned with the rest of your order if you no longer qualify for the offer. If the gift is not returned we serve the right to charge you the full price of the item in the payment method that the original purchase was made in. 

FARM Rio Attn; RETURNS 70 John Street, Brooklyn NY 11201    
 
*There is a 15.00 USD fee for international returns that will be deducted from your refund when the return is processed. No exchanges. Any duties and taxes paid are nonrefundable.

 

For more information check out our FAQ Page.