During the promotion period, orders may take 10-14 business days to be delivered. But don’t worry, we’re working to deliver your order as soon as possible.
All items marked with “FINAL SALE” tag can not be exchanged or returned.
Price adjustments can be honored within 7 days of purchase and any duties and taxes paid are nonrefundable. And pay attention: we kindly advise that we attend your request once. It means that you can’t request a price adjustment to the same order more than that. The discounts are noncumulative, so we are unable to match discount codes or apply them to final sale items.
All refunds will be credited to the original form of payment used to make the purchase.
Return processing might take between 15 business days upon delivery at our warehouse, then it can take up to 10 business days for your bank to post the refund to your account.
We do not price match with FarmRio items from other stores.
We understand how important this moment of choice is, especially during Black Friday. However, due to the high volume of orders during this promotional period, we will NOT be making any edits or cancellations of orders.
Extra discounts are available for a limited time.
Super Friday and extra sale discounts are not eligible to International orders.
Still need any help? Contact us on HELLO@farmrio.eu, our customer service is here to assist you from Monday to Friday, 9 am to 6pm EST (2 pm to 11pm UTC). It should be the best way to talk with our team due the high demand of this sale period. Send us your questions and remember to share your order number. ;)